Privacy Policy

This website, www.fixcoreconsulting.com, is operated by FixCore Consulting LLC (“FixCore,” “we,” “us,” or “our”). This policy explains what personal information we collect through the website, why we collect it, who we share it with, and the choices and rights you have.

FixCore Consulting LLC is responsible for the personal information described here. Questions about this policy go to fixcore.ai@gmail.com.

Information you give us. When you send an inquiry through our contact form, we collect your name, your email address, your company name if you provide it, the service you are interested in, and the message you write. If you email us directly, we receive your email address and whatever you include in your message.

Information collected automatically. Like almost every website, our hosting provider records basic technical information when you visit, such as your IP address, browser type, the page you requested, and the time of the request. These records are used to deliver the site, keep it secure, and diagnose problems. Our contact form also uses your IP address briefly to limit repeated submissions and prevent spam.

What we do not collect. This website does not use cookies, analytics or tracking tools, advertising pixels, or social media trackers. Our fonts are served from our own website, so loading a page does not send your information to a font provider.

Please do not send sensitive or confidential information through the contact form.

We use the information you provide only to:

• read and respond to your inquiry, and continue the conversation you started;
• discuss, prepare, and deliver services if you choose to work with us;
• keep our website and communications secure, and prevent spam and abuse;
• keep business records and meet our legal, tax, and accounting obligations.

We do not use your information for automated decision-making, and we will not add you to a marketing list unless you ask us to. If we ever want to send you marketing messages, we will ask for your consent first, and you can withdraw it at any time.

We do not sell, rent, or trade your personal information, and we do not share it for advertising. We share it only with service providers that help us run the website and our business, and only as needed for them to do that work:

• Vercel, which hosts this website and processes the technical request information described above.
• Resend, which delivers contact form messages to our inbox.
• Google (Gmail), which hosts the inbox where we receive and answer inquiries.

These providers process information on our behalf under their own security and privacy commitments. We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a merger, sale, or reorganization of our business, in which case this policy will continue to apply to it.

Our service providers operate in the United States and other countries. Your information may therefore be stored and processed outside the province, state, or country where you live, including in the United States, where it may be accessible to authorities under local law. We choose providers that protect information with appropriate safeguards.

We keep inquiries for as long as needed to respond to you and to maintain our business relationship and records, and then delete them, unless the law requires us to keep them longer. Technical request records held by our hosting provider are kept for a short period under that provider’s own retention schedule.

This website is served only over encrypted HTTPS connections. The contact form validates and filters every submission, and access to our inbox is limited and protected. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security, but we take reasonable measures to protect your information and will act promptly if we learn of a problem.

Depending on where you live, you may have the right to ask us to tell you what personal information we hold about you, to correct it, to delete it, to receive a copy of it, to restrict or object to how we use it, and to withdraw any consent you have given. We honour these requests wherever we reasonably can, regardless of where you live.

To make a request, email fixcore.ai@gmail.com or write to us through our contact page. We may need to confirm your identity before acting on a request, and we will respond within the time required by applicable law.

If you are not satisfied with our response, you may have the right to complain to a privacy authority, for example the Office of the Privacy Commissioner of Canada, your local data protection authority in the European Union or United Kingdom, or your state attorney general in the United States.

California and other U.S. state residents: we do not sell or share personal information as those terms are defined under California and other state privacy laws, and we do not use or disclose sensitive personal information.

This website is intended for businesses and adults. It is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.

If we link to another website, that website is governed by its own privacy policy, not this one. We are not responsible for the practices of other websites.

We may update this policy as our website or business changes. When we do, we will post the new version on this page and update the effective date at the top. If a change is significant, we will make reasonable efforts to let you know.

FixCore Consulting LLC
Email: fixcore.ai@gmail.com
Web: www.fixcoreconsulting.com/contact